Professional manufacturer, specialized in producing high quality wedding dresses, prom dresses with reasonable price, Up to 70% Off.

FAQs


What type of payment

1:credit card. We accept visa,mastercard,JCB and other kinds of credit card payment.

2:Moneybookers company.WWW.MONEYBOOKERS.COM   Our company moneybookers account :   jackslack16@yahoo.com

3:Western&Union.Western union official website: www.westernunion.com


When can I expect delivery of my wedding dresses?

Normally, wedding dresses will take us around 10-15 working days to tailor your dress. Prom dress need 5-8days.Shipping time will differ according to the shipping method you choose. However, the wedding dresses will take about 20-25 days to be delivered. But if you are urgent, we can also make the wedding gown within a required time for you. But you need to pay extra fee 50$.

 


Which currencies do you accept?

We accept Euro, GBP, USD, AUS and other 20 more currencies . You can use the currency changer to view the prices in your preferred currency. Your total costs will be calculated in your preferred currency. However, exchange rates are checked and adjusted multiple times during a 24-hour period. So if you leave your Shopping Bag and complete your transaction later, the total amount may change according to the exchange rate at the time.

 


What's the price show on your website?

The price on our website is retail price just not include the shipping cost. More information about shipping you can view shipping page. Ordering a custom made dress doesn’t need additional costs.

 


How can I pay for my dress?And how can I trust you?

We accept credit card, Western&Union and paypal payment.Paypal is well know as the third party payment tool by ebay.And The credit card channel is Bank of China.It is the government bank of China. It is very safe.So you can Rest assured payment.

 


What can I do if i can not pay by credit card

If you can not pay by our credit card or you have not credit card you can pay to our moneybookers account  moneybookers is one of the world professional online payment company.WWW.MONEYBOOKERS.COM   Our company account :   jackslack16@yahoo.com

You can also pay by Western&Union.Western union official website: www.westernunion.com

 


 What countries do you deliver?

We deliver to anywhere in the world.We have three express companies.UPS,TNT and DHL.

After we shipped your goods we will send your tracking number by email and you can check it on these express companies.

 


Can I cancel my order and change wedding dresses after payment?

All orders cannot be cancelled over 24 hours after your purchase, as we will make the wedding dress according to your own measurements after your payment, so we cannot change the dress and refund under any circumstances. Thus please kindly confirm detailed info like dress item, color, size and other special requirements with us before your payment.

 


What is your refund policy?

You can read Bridaldressesshop.co.uk Returning & Replacement & Refund.

Return Policy :http://www.bridaldressesshop.co.uk/content/9-return-policy

 


Can you make a dress if I send you a picture?

Yes, we can! Please email us the picture of the outfit that you want made with as much detail as possible to this address. Our expert tailors will review it carefully and reply to you as soon as possible with a reasonable quote including the shipping cost.

Note:All our wedding dresses,formal dresses are customize.

 


Do I need to pay for taxes and duties?

You may need to pay taxes and duties according to the country you live in.Normall you do need pay for this.

 


Can I place my order over the phone?

We do not accept phone orders. We require all orders in writing to avoid errors.

 


Do you provide alterations?

We also provide services of making this dress in your size, color, and design at no additional cost. If you'd like us to make this gown in different fabric or beading color, or you'd like us to make minor changes in dress style, please contact us first. One more week processing time is needed for dress made in custom design. Dresses made in custom size, color and design are not refundable.

 


Can I get discount when I order in bulk?

Yes, definitely! Purchase in bulk is always welcome! Please contact us with more details such as styles and quantities so that we can offer you a best price to build our long term business relations!

 


How do I send back my purchase?

Once you have contacted our customer service department and we agree to give you a refund or exchange, they will give you an address and return code. If you do not use this return code we have the right to reject the returned package. If the purchase is not in the same condition before shipping it to you, for example if it looks like it has been worn or has stains, then we will refuse to refund you this dress. We advise you to send the purchase back via the post office otherwise you might be asked for additional taxes.

 


I’ve received my dress but it is very creased. What do you advise me to do?

Your dress will have been packed by the shipping company, therefore it is more that likely that it will be creased during transit. This is true of anything you buy from any online clothing company. Before wearing the garment, we advise all customers to get the garment professionally pressed or steamed.  To minimize the creases in the dress, we also sell a box to pack the dress in for an extra charge. You can choose this option at the checkout.

 

Online Service:


EMAIL:service@bridaldressesshop.co.uk

Tel      :0086-25-86563072




About www.bridaldressesshop.co.uk

bridaldressesshop.co.uk is a professional wedding dresses online store.We supply high quality Wedding Dresses,prom dresses,evening dresses, Bridesmaid Dress, Mother of the Bride Dresses and Flower Girl Dresses and so on. We always strive to provide customer with high quality products at a competitive price and respect their need. A snap shot of grasping the trend of global fashion, bridaldressesshop.co.uk is brides dream place and welcome to our dress shop buy beautiful dress for your big wedding day.