Shipping & Delivery



International Shipping Information

In order to help our customers to get your order quickly and safely, here are some points for your selection.

EMS: If your order is not rush, you can choose this which will help you get fewer even free taxes. It will only take about 7 business days if ship to USA, Japan, Australia and so on. But usually it is very hard to track on line.

TNT: It is Netherlands local express company, usually if your country is in UK, German, you need to pay taxes.

DHL: For European countries, it is the fattest way, and you can track it on line at any time.

UPS/Fedex: If ship to USA, Canada, this is the best and fattest shipping method for your choice.

Generally speaking, TNT is better on developing countries and it is very fast, but you may need to pay for taxes ; DHL is better for European countries; UPS is better for America countries ; Fedex is better for Southeast Asia countries; EMS is the slowest shipping method but you may get free taxes on European countries such as United Kingdom, German and so on.

And sometimes, we will choose the best shipping method for you according to your event date for you to get fewer taxes. And we will also do something to help you to get fewer taxes or even free taxes, for example, we will put " Sample" , and lower amount on shipping bill. If you do not want these words appeared on shipping bill, please inform us when ordering.

Calculating Shipping Costs

The shipping costs depend on the weight of your parcel and the shipping method. The prices displayed on product information pages do not include shipping costs.

Here are the steps you can follow to calculate shipping costs on any order:

1. On the product details page,click on "Add To Cart",you will come to your shopping cart.

2. Click on "Continue Checkout",set your delivery address; and you can choose the delivery method and automatic generation shipping costs.

Put an item in your cart does’t mean you have to order it.

If you no longer want an item after seeing the estimated shipping costs,just click on Your "Shopping Cart",and click on "Delete".

Notice

1. The information needed for shipping includes your full name, address, and phone number. Please be aware that we can only ship your wedding dress by ZIP CODE address. While PO Boxes or similar addresses are not available for shipping.

2. We will ship your wedding gown within 5 working days after finishing packing. And the tracking numbers will be provided for you to track on the specific website by yourself.

3. If problems occur duing the shipping of your wedding dress, we will contact you by email to explain the details.

4. We are not responsible for customs taxes, thus if your local customs or courier ask for taxes, you should pay by yourself.